Teamwork is defined by Scarnati (2001, p. 5) “as a cooperative process that allows ordinary people to
achieve extraordinary results”. Harris & Harris (1996) also explain that a team has a common goal or
purpose where team members can develop effective, mutual relationships to achieve team goals.
Teamwork replies upon individuals working together in a cooperative environment to achieve common
team goals through sharing knowledge and skills. The literature consistently highlights that one of the
essential elements of a team is its focus toward a common goal and a clear purpose (Fisher, Hunter, &
Macrosson, 1997; Johnson & Johnson, 1995, 1999; Parker, 1990; Harris & Harris, 1996). Teams are an
integral part of many organizations and should be incorporated as part of the delivery of tertiary units.
Successful teamwork relies upon synergism existing between all team members creating an
environment where they are all willing to contribute and participate in order to promote and nurture a
positive, effective team environment. Team members must be flexible enough to adapt to cooperative
working environments where goals are achieved through collaboration and social interdependence
rather than individualized, competitive goals (Luca & Tarricone, 2001).
Describe the characteristics of successful business teams
Assess the importance of team roles in successful business teams
Analyze the value of using theoretical models when building successful business teams
Explain the stages of team development