BPM Project

Note: Treasure Star Group (TS Group) case study will be a consistent reference throughout this course.

The Treasure Star Group, or TS Group, manufactures and distributes food and household products. From its Hong Kong headquarters, the TS Group markets many popular brands of edible oil and home cleaning products. The TS Group has several subsidiary manufacturing and sales operations in China, where it has the largest foreign-owned flour processing business in the country. When you read the case study, note how the TS Group implemented an Enterprise Resource Planning (ERP) system.

Although the TS Group performed many of the strategy phase activities, they did not study the impact of the ERP system on their processes, nor did they identify all of the stakeholders. Your discussion this week will focus on these omissions.

To prepare, read the entire TS Group case study, found in the Lee & Lau article in this week’s Learning Resources.

Post by Day 3 an analysis of how one of the omissions helped lead to some part of the project’s outcome.

Respond by Day 7 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.
Share an insight from having read your colleague’s posting.
Offer and support an opinion.
Validate an idea with your own experience.
Make a suggestion.
Expand on your colleague’s posting.
Return to this Discussion in a few days to read the responses to your initial posting. Note what you have learned and/or any insights you have gained as a result of the comments your colleagues made.

see below.

Reading Resource

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Jeston, J. (2018). Business process management: Practical guidelines to successful implementations (4th ed.). New York, NY: Routledge.

Chapter 11, “7FE Framework Overview” (pp. 100–119)
Chapter 12, “Guidelines on How to Use the 7FE Framework” (pp. 122–134)
Chapter 13, “Foundations Phase” (pp. 136–190)
Lee, J. C. Y., & Lau, R. S. M. (2005). ERP implementation project at TS Group. Asian Case Research Journal, 9(2), 263–282.
Retrieved from the Walden Library database.
Sethuraman, K., & Tirupati, D. (2004). Diecraft Australia. Asian Case Research Journal, 8(2), 187–213.
Retrieved from the Walden Library database.