The Net Promoter
I think the best way to appreciate the NPS (net promoter score) is through a simple exercise. So, after you read the article, pick a brand with which you have some familiarity, and ask at least ten people these two questions( these answers can be made up, no need to ask 10 people unless want to just need info for paper:How likely is it that you would recommend this [brand name] to a friend or colleague?Why do you feel that way?Your respondents should be familiar with the brand too.Then, calculate the NPS, analyze findings based on their answers to the second question, and make strategic recommendations about how to improve customer loyalty.You need to realize that this is not how a survey should be done because your sample here is not a scientific one. Scientific survey processes and the associated data analysis require specialized training that many managers likely do not have.However, I think it is useful for you to do this simplified exercise so that the NPS concept can be better understood.In your submission, you need to include the answers to your questions from every person you surveyed. Do not just have a summary of the answers. You may put these individual answers in a table.Have fun! For more information on The Net Promoter check on:https://en.wikipedia.org/wiki/Net_Promoter
Top-quality papers guaranteed
100% original papers
We sell only unique pieces of writing completed according to your demands.
We use security encryption to keep your personal data protected.
We can give your money back if something goes wrong with your order.
Get free features with our reliable essay writing service
We offer you a free title page tailored according to the specifics of your particular style.
Include your preferred formatting style when you order from us to accompany your paper.
Get a list of references to go with your ordered paper.
24/7 support assistance
Reach out to our support agents anytime for free assistance.
Calculate how much your essay costs
What we are popular for
- English 101
- Business Studies