Balanced Scorecard

Your task is to create a Balanced Scorecard for the head of the unit of the organization for which you work, or have worked. Unless you are in senior management, focus on the unit with which you are most familiar rather than the organization as a whole. Your first step is to identify the strategic objectives of the entire organization and the secondary objectives for the unit. The next step is to specify the major factors to be tracked for strategy implementation using the four perspectives of the balanced scorecard: learning and growth perspective, business process perspective, customer perspective, and financial perspective.

1 . Write a paper describing the strategic objectives of the entire organization and the secondary objectives for the unit. For the unit, develop three specific objectives within each of the four perspectives of the Balanced Scorecard. Explain the specific information needed to calculate each metric of the Scorecard, the specific actions that need to be taken to achieve the target, and how each will support the strategic objectives of your organization.

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2. Create a table showing the quantified target metrics, formatted as in the below example.

Format for the paper. The paper should be no more than 15 pages, including the metrics table and the references. Include :

A meaningful report title
A short executive summary with all key results and recommendations
A short introduction with report purpose and contents
Section headings helpful to the reader
Conclusions with key points repeated from the report body
References list in APA format
Page numbers on all pages

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