Customer Relationship Management
Read the CRM at Minitrex Case Study on pages 243-245 in the textbook. Answer the Discussion Questions at the end of the Case Study. Your responses must be complete, detailed, and in APA format. All work must be 1 FULL page, single-spaced, 12 font Times New Roman. The cover and reference page must be on separate pages. Please DO NOT include the question in your work as only your findings should be submitted.
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