Diversity in the Healthcare Workforce

Purpose
The Course Outcome covered this week is CO2.
CO2: Communicate effectively with culturally diverse individuals, families, and organizations. (PO3)
Discussion
As nurses, we work with providers and healthcare team members whose native language is not English. In fact, some of you may have interviewed a non-native English speaker for your Course Project. This diversity may lead to challenges with communication and the nurse being “caught in the middle.”
Reflect on your newfound knowledge of transcultural nursing.
Share an example of miscommunication that occurred as a result of this diversity and whether an adverse outcome resulted.
Describe how the miscommunication could have been and will be prevented in the future.

Reading

Andrews, M. M., & Boyle, J. S. (2016). Transcultural concepts in nursing care (7th ed.). Philadelphia: PA. Wolters Kluwer.
Chapter 9: Creating Culturally Competent Health Care Organizations
Chapter 12: Cultural Diversity in the Health Care Workforce
Appendix C: Transcultural Nursing Assessment Guide for Health Care Organizations and Facilities