Instructions Document

The process of writing and using instructions in the workplace is at the heart of a great deal of research and application. There are probably more pages of instructions in the workplace than almost any other type of document. This assignment is one opportunity for you to apply your skill.

Write a set of instructions using one of the three options below. Include all appropriate design elements for instructions. You can use the table/column approach described in the Instructor’s Notes, or you may design your instructions based off one of the examples you’ve found during the research discussion question process. Please note that this is a stand alone document, meaning that you will not use a memo layout or letterhead.

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Option A
Write a work instruction for use where you currently work or have worked in the past.

Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information.

Option B
TechCon has been hired to develop a set of instructions for operating several pieces of equipment in the shop at Widget Associates, a firm making custom parts (you can make these parts something you know about). Although this will be a large project taking several weeks, write a set of instructions for operation of one piece of equipment by using something you know about or pertaining to your major.

Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information.

Option C
Transport Services is a business that provides non-critical medical transportation for individuals. They provide for transportation to medical appointments. They also provide for needs like transfers to a nursing home or to rehab facilities. They are not an ambulance service, but they have specialized vans to accommodate medical needs. They have about 20 vans and about 40 operators since they provide 24/7 availability.

TechCon has been hired to write operating and service instructions for the operators of these vehicles used at Transport Services. These instructions will be in a 3-ring binder used by the operators.

Select an operation dealing with one of the following:

Close of shift operations
Maintenance checks
Start of shift operations
Operations about record keeping
Operations about securing passengers before transport
Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information.

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