Leadership Problem Solving Memo

Imagine you are the leader of the design department in a growing organization in a high tech industry. Over the past three months, the sales in the organization have declined due to poor designs and software malfunctions and your department has been identified as part of the problem. As the department leader, you want to involve your team in identifying and solving any problems within your department.

Using the module required readings, videos, and your personal experience, prepare a two-page memo to your team. Provide a problem-solving process the organization can establish for such situations to properly identify such problems. Justify why you believe the approaches are best for the department.

NOTE: Keep in mind that you are not trying to solve the problem of the decline in sales, but rather you are introducing a problem-solving protocol. You do not know what is causing the problem, so solving it is not an option at this point.

Your well-written memo must adhere to the following parameters:

2 pages in length using APA memo format (Links to an external site.), but with the inclusion of APA citations and referencing.
Be supported by six references, with at least four credible references. Remember, you must support your thinking and prior knowledge with references; all facts must be supported; in-text references used throughout the assignment must be included in an APA-formatted reference list.
Review the grading rubric within this assignment for more detail on how this assignment will be graded.
Citations are to be formatted according to the CSU-Global Guide to Writing & APA. Since this is a memo, the APA structure is not an expectation.
Note: please use Strengths Finder 2.0 as one of your references