Managing complex hotel systems

Assignment: based upon your experiences as a guest of hotels as well as studies of hotel operations this semester and your environmental scanning, what do you think the single “greased” issue that hotel managers face today? you may pick only one issue. you must then write a well thought- out argument stating your position and defending your rationale for taking this position. make sure that you clearly convey why you chosen issue is such an important issue and how it severely or positively affects the management of hotels or the delivery of service. Additional criteria will be attached.