Perils and Pitfalls of Leading Change Case Study

Please submit your responses to the Analyst Case Study here. I strongly suggest that you understand the grading guidelines for this assignment. Do not fall into the trap of offering only your opinion as a response to the questions. Maximum of 3 double-spaced pages. Please use 12 point, Times New Roman font and 1 inch margins on each page.

Answer the following questions in response to the case:

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1. Was Oliviera ready for the job? Explain your rationale.

2. What were the underlying reasons for Prado to ask Oliviera to speak with Fisher? Was this part of the leadership development strategy? What are your thoughts on the Clothes & Accessories strategy?

3. After the transition, is was clear that Oliviera should lead changes at the store. What changes should he implement? How?

4. Critique Oliviera’s approach on leading the turnaround process? What would you have done differently and why?

5. What justifies Prado’s reaction when Oliviera returned from vacation? Why do you think Oliveira did not get fired?

6. What should Oliviera do now?

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