Social Work and Human Services Case Study
Case Study in which you detail an interaction you have with someone outside of this class (based on the current situation, this can be flexible). [Addresses competencies 1, 2, 3, 4, & 7] The case study should use applications of the concepts and theories. Give examples of how the interaction demonstrates the concepts and theories. Use the following outline for organizing your paper and use this to develop subtitles for each section of the paper.
• Friendship
• Work/School relationship
• Supervisor/Supervisee Relationship
• Peer/Colleague Relationship
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o Using the interaction stages presented , describe the development of the relationship.
• State specific interaction sequences exemplify the processes of each stage you went through.
o After your first meeting, what were your impressions of the other person?
• What characteristics about the setting, individual, and conversations helped you form these impressions?
• How did these impressions influence the next few meetings?
• How did these impressions change through the semester? Why?
o What specific interaction sequences provided evidence that you and the other person developed a larger and more diverse repertoire of communication behaviors as the relationship progressed?
• Provide examples for at least 4 communicative dimensions that changed.
• Under what circumstances did you and the other person not manifest higher levels on some dimensions? Why?
o What communication norms developed in your relationship? Use at least 2 theories as a framework for explaining how and why these norms developed (e.g. social exchange theory, dialectic theory, social comparison theory, Schultz’s theory of interpersonal needs).
o Describe 3 situations that were most difficult for you and the other person to deal with.
• What specific communication strategies did you and the other person use in trying to solve these problems?
• Which of the strategies were successful? Why?
• Which of the strategies were unsuccessful? Why?
o What needs are being met in the relationship that make it worthwhile?
o In what ways is the dialogue intimate? Did self-disclosure move in a systematic way?
o Was there conflict in the relationship? What specific communication patterns lead to conflict or could lead to conflict? How can you deal with conflict effectively?
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