The Blackshop Restaurant Assignment Paper
Adapting this case study into a brief written assignment. Using the below questions as prompts, please write a paper, no less than three pages and no more than five pages, not including the title page or reference page. The paper should be double spaced, written using Times New Roman font, 12-pt, with in-text citations. You should include an introductory paragraph and a conclusion. Please use the below questions as the body of your paper.
1.If you were Alec Cerny, what is your assessment of Blackshop and the OpenTable system?
2.How would you evaluate whether or not to implement OpenTable at the Blackshop restaurant? (pros and cons of OpenTable)
Should Alec Cerny implement OpenTable at the Blackshop… why or why not?
3.If yes, how might Alec Cerny help prepare his staff and customers for such a change?
How is Blackshop doing financially? Please explain in detail with evidence from the case study.
4.Think about OpenTable now… what are some of the differences between the system in this case study and now? (You might need to dig a little deeper with some external sources).
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